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Archive for October, 2012

Crystal Reports: “Conversion from UTF8 to charset failed”

October 8, 2012 2 comments

Environment:

  •  SAP BI 4.0 SP3
  •  Oracle Database 11g UTF8

Issue:

When running a crystal report from within the BI Launch Pad, I encounter following error: “Conversion from UTF8 to charset failed : Encoding not loaded”

The report is built on a Oracle 11g UTF8-database.

Resolution:

Add “C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64” to the PATH environment variable on the SAP Business Objects Enterprise machine

Reboot the server.

kr,

Hans

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Categories: Crystal Reports, SAP BI